In the context of ICANN’s new Registrar Accreditation Agreement (RAA), which took effect from 1st January 2014, domain name owners of gTLDs should expect to receive the following 3 emails:
- An e-mail requesting confirmation of the e-mail address of the rights’ holder
- An e-mail asking for the WHOIS information to be updated if necessary,
- An e-mail notifying the expiration of the domain name sent 15 days before the expiry date whether or not the domain name has been renewed.
The e-mail to confirm the e-mail address of the rights’ holder is a mandatory requirement that must be met within 15 days of receipt.
In the event of failure to provide confirmation, the domain name will be suspended but would however be reactivated once confirmation is received.